Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years. We offer a competitive benefits package including membership to our fitness centers.

The Medical Office Assistant is primarily responsible for appointment scheduling of physician follow-ups and coordinating with the Infusion scheduler to make sure appointments are in order. 

• This position will also perform regular maintenance on provider schedules according to the On Call schedule.
• Also collects copays and payments, answers basic billing questions, processes medical records batches, and answers incoming calls.
• The MOA will also work in conjunction with the New Patient Coordinator to make sure New Patients are scheduled accordingly.
• Cross-training may include training at Registration and in New Patient Coordination. 

Associates Degree preferred, but not required. Three years in a physician’s office with previous scheduling and collections experience is highly preferred. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology a plus. Excellent communication and computer skills required.  

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.